Info center

On this page you will find information about all our products.

Below you will find information brochures, installation- and user manuals about our heat pumps for residentials and equivalent materiel for our heat pump for larger buildings, HYSS - High Power.

You will also find installation manuals for our solar collectors, hybrid panels and solar panels

Below you will also find warranty terms for all product groups.

Information material HYSS - heat pumps

Here you will find information brochures, installation- and user manuals about our heat pumps for residentials and equivalent materiel for our heat pump for larger buildings, HYSS - High Power.

๐Ÿ›ˆ Heat pumps- Residential

๐Ÿ›ˆ Heat pumps - Larger buildings

Information material Solar panels

Here you will find information brochures, installation- and user manuals about our solar panels.

๐Ÿ›ˆ Solar panels (PV)

๐Ÿ›ˆ Hybrid panels (PV-T)

๐Ÿ›ˆ Solar collectors (T)

Warranty terms

HYSS heat pumps, including Ecoforest heat pumps from Free Energy, have a comprehensive factory warranty (see below). Additionally, heat pumps are also covered by Arctic's reputable insurances. When your ordinary warranty period of 6 years (included in the purchase) has expired, you will be contacted by Arctic and offered an annual extension up to year 14 for liquid-water, respectively year 16 for air-water. This insurance covers the entire heat pump and protects you by eliminating the deductible and age deduction that occurs in the event of damage to the heat pump. You will receive full terms and conditions of the insurance when Arctic contacts you.

Regardless of the insurance from Arctic, Free Energy offers a 10-year factory warranty for the compressor, presuming that service has been performed in year 2, 5 and 8 in accordance with the current service manual.

This 10-year warranty also applies to water heaters and solar collectors.

Complete warranty terms for the factory warranty can be downloaded here.
 

Solar panels (PV) and Hybrid panels (PV-T)

Warranty terms for DualSuns solar panels can be downloaded here: Warranty terms v3.2

For more information

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